Training and Support

Product support (24/7)

Advanced Solutions Customer Service (ASCS) center:

-Customers with Company PIN — Call 1-888-334-3787 and provide Company PIN for support.
-Customers without Company PIN — 1-866-563-4703 for support.

Advanced Solutions Customer Service (ASCS) support portal and forum:

-All customers can access the ASC portal and forum at

Enhanced Push-to-Talk Training

If you need CAT and/or IDT training, do not need assistance with setting up EPTT on your devices and have under 50 users click here to request training.

Contact your AT&T account representative for other training options.